As an airline passenger, how much thought have you given to what pilots and flight attendants do between your flight and their next trip? If you're like most people, you probably haven't thought about it at all. After your flight, you're on to your destination or the next leg of your journey. However, the life of a flight crew member is about more than just each flight they work. Whenever they are away from home—which is most of the week for many employees—they are eating in restaurants, staying in hotels, working out in gyms, and traveling to and from the airport. What I learned when I represented a flight attendant in a workers' comp dispute with an airline is that they are on the clock, so to speak, for most of that time. Because of this, they are also covered by workers' comp if they get into an accident and suffer an injury.

When Flight Crews Are Pursuing Their Employer's Business

My client was staying at the hotel arranged by the airline when she fell out of bed and was knocked unconscious. She suffered a concussion and a herniated disc. Her workers' comp claim was initially denied because the airline claimed she was off duty. They compared her status to a truck driver on a rest break. Unlike truck drivers, however, pilots and flight attendants are never really off the clock when they are on a trip. Even at the hotel between scheduled flights, they could be called Airport Employees Walking Through the Airportin to fill another shift. Truck drivers, on the other hand, cannot be called in when they are on a required rest break—therefore, they are off the clock. In the case of my client, I was able to differentiate her status from that of a truck driver to get approval for the benefits she deserved.

Because flight crews are on duty from their report time until they are released when they return to their home base, they are considered to be pursuing their employer's business during this entire time. The only potential exceptions would be if they are on a personal "errand," such as going to a bar or working out in a gym during this time.

Accidents Can Happen Anywhere

While my client's accident was a bit unusual—hitting her head on the nightstand and being knocked out is not an everyday occurrence—there are plenty of more common accidents that can happen to traveling airline employees. Potentially serious accidents include:

  • Traffic crashes. Flight crews do a lot of ground travel during a trip. While traveling between airports and hotels, between hotels and restaurants, or from one airport to another, an employee could be injured in a traffic accident. Whether they are in a rental car, taxi, Uber, or walking, if they are seriously injured, workers' comp should kick in.
  • Slip and falls. A fall can happen anywhere—in the airport, hotel lobby, restaurant, sidewalk, store—you name it. As long as you are not on a completely discretionary personal errand, injuries suffered in a fall should be covered by workers' comp.
  • Luggage mishaps. Flight attendants and pilots are some of the most efficient packers there are, but that doesn't mean they don't have to lift, carry, and drag their own heavy luggage from place to place while they are on duty. This can lead to a sudden injury—such as a ruptured disc—or a cumulative injury after years of lifting and carrying.
  • Assaults. Airports are not always located in the safest areas of cities. Airline workers are at risk of being assaulted at the taxi stand, hotel parking lot, or walking to a restaurant, especially in an unfamiliar place. If you sustain serious injuries in an attack, you should be eligible for workers' comp.

Of course, flight crews—particularly flight attendants—suffer all kinds of injuries during flights as well. Falling luggage, unruly passengers, wayward beverage carts, turbulence, and other hazards can leave them seriously injured. These kinds of claims are generally easier to pursue, however, since they clearly happen on duty.

We Represent Airline & Airport Workers

Whether you are a member of a flight crew or an airport worker, you can count on Monast Law Office to protect your right to workers' comp benefits when you are injured on the job. As long as your company is based in Ohio, you have a right to Ohio workers' comp. Even if you are unsure of your coverage, contact my office, and we would be happy to help you out.



James Monast
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Board-Certified Workers’ Compensation Attorney in Columbus, Ohio